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December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Cleveland?

An alarm system should defend your property. But what happens when your home security alarms go off in Cleveland? What actions should you take to ensure you and your loved ones are taken care of?

The most important first step is to avoid panicking. Know that your 24-hour monitoring specialists are always standing by to assist. Then proceed with the recommended actions to be prepared for any urgent situation.

Our Committed Professionals Help You Stay Safe

A 24-7 monitoring specialist is instantly notified as soon as your Cleveland home security alarms go off. After a representative is alerted, they will call you as quickly as possible to figure out what caused your home’s defense. Your protection devices can activate for several different reasons, including:

  • Criminal activity

  • Flames or smoke from a fire

  • Flood

  • Accidentally setting off alarm

In cases when your system was set off by accident—like not recalling that your sensors are armed when you unlock a door— a monitoring specialist will call to figure out if help is needed. Supply them with your proper code, and they can turn off the alarm.

If you have an urgent situation, your monitoring team member will dispatch your local emergency services, including police, fire, and EMS, to your home. They will even serve as your proxy in the event you are not on site. Your dedicated monitoring staff also can inform authorities which security device was set off, giving them a forewarning for a potentially hazardous environment. Your monitoring professional will maintain a connection with you to keep you composed and instruct you on what to do next.

Steps to Take if Your Alarm Goes Off In Cleveland

Being awoken in the dead of night to your alarm going off can be terrifying—even moreso if you aren’t clear as to why it’s happening. The most important thing you should do is stay as calm as possible and take the following actions:

  • First, move to a safe place. Round up all members of your family including pets as quickly as possible and get into a shielded space in the house or depart the home if needed. It's a natural response to confront the emergency by yourself, but this is not the best course of action. Instead, concentrate on keeping you and your family members secure and let the professionals handle the issue.

  • As a second step, take advantage of your smartphone’s convenient security app to remain in communication with your monitoring agent. They'll dispatch authorities who will be on their way to your residence within minutes.

  • Lastly, keep a persistent line of communication with your monitoring team and first responders. You are able to be patched through, so all parties are talking together. Or, if you can't speak directly to your emergency providers, you can still receive notifications via text. Even if your dealing with a false alarm, it's wise to maintain communications to all parties so you will be prepared should an actual problem occur.

Get Protection For All Security Risks in Cleveland with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems takes pride in ensuring you and your family are secured. With 24-hour monitoring, smart locks, and a range of sensors, your residence will become the secure environment it's supposed to be. Design a comprehensive home security solution by completing the form below or call (216) 273-8448 to speak with a member of our team.